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About Us – Get to Know Us fauna189, Malaysia's Preferred Online Betting & Casino Platform

Fauna189 was built with one goal in mind – to deliver the safest, fairest and most enjoyable online casino and betting experience for Malaysian players. From live baccarat to jackpot slots and Sports Betting, we're here for the Malaysian community every day, around the clock.

500K+
Registered Members
500+
Games Available
5+
Years in Operation
24/7
Customer Support

Who is fauna189?

Fauna189 is an online Sports Betting and casino platform built specifically to meet the needs of Malaysian players. We understand that local players have their own tastes, preferences and playing styles – distinct from other markets across Asia. That's why fauna189 was designed from the ground up with a "Malaysia first" approach: a Bahasa Malaysia interface, local payment methods, game themes that resonate with local culture and customer support that speaks your language.

"fauna189 is more than just a gaming platform – it's a community of Malaysian players united by a shared passion for entertainment that is responsible, fair and fun."

Fauna189's journey began over five years ago when our founding team – made up of seasoned online entertainment industry professionals – identified a significant gap in the Malaysian market. Existing platforms at the time were largely built for South Asian or East Asian audiences, with interfaces that felt unfamiliar to Malaysian users, slow support, and deposit methods that didn't suit local habits. fauna189 was built to fill that gap.

Today, fauna189 offers over 500 games spanning slots, live casino, poker, Sports Betting (Malaysia Super League football, EPL, IPL cricket), progressive jackpots and more — all on a single platform accessible from your smartphone or laptop wherever you are in Malaysia. Deposits and withdrawals can be made via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost or ShopeePay — every digital payment method already woven into everyday Malaysian life.

Fauna189's Mission, Vision & Core Values

Every decision we make at fauna189 is guided by three core pillars we never compromise on.

Our Mission

To provide the safest, fairest and most user-friendly online entertainment platform for Malaysian players – backed by local support, Malaysian payment options and an experience optimised for the digital lifestyle of our community.

Our Vision

To be the number one online betting and casino platform of choice for Malaysian players, recognised for our integrity, reliability and continuous innovation that puts users' needs above everything else.

Core Values

Integrity in every transaction. Transparency in every policy. Responsibility in every decision. fauna189 believes that the trust of our players is our most valuable asset – and one that must be earned and protected every single day.

What Sets fauna189 Apart?

Six core strengths we are proud of — and that keep Malaysian players choosing fauna189 day after day.

Security & Official License

Fauna189 operates under a recognised gambling licence and uses 256-bit SSL encryption to protect all members' personal and financial data. Every deposit and withdrawal passes through a multi-layered security system that keeps your money safe at all times. We make no compromises on security — it is fauna189's absolute priority.

100% Malaysia Payments

Deposits and withdrawals at fauna189 use the payment methods you already rely on every day – Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost and ShopeePay. No international credit cards or complicated procedures required. Minimum deposit is RM20 and withdrawals are processed in just 5–15 minutes.

The Most Complete Game Catalogue

Over 500 games available at fauna189, including slots from top providers like Pragmatic Play, PG Soft and Habanero; Live Casino from Evolution Gaming and Playtech; poker, baccarat, blackjack, roulette, Dragon Tiger, Sic Bo and instant win games like Aviator. One platform, every option.

Best Mobile Experience

Fauna189 is fully optimised for Android and iOS smartphones. No additional app download is needed – simply open your browser and all 500+ games are available with high-quality graphics, a responsive interface and easy navigation even on smaller screens. Play anywhere, anytime.

Competitive Odds & RTP

Fauna189 offers competitive Sports Betting odds for EPL football, Malaysia Super League, IPL cricket and many other global sports. Our slots carry RTPs of 93–97%. Live Casino baccarat Banker delivers an RTP of 98.94%. We continuously monitor the market to ensure the best value for our players.

24/7 Bahasa Malaysia Support

Fauna189's customer support team consists of local agents who speak Bahasa Melayu and understand the Malaysian player's context. Available 24 hours a day, 7 days a week via live chat. No long waits, no robotic scripts — you are speaking with a Malaysian who genuinely understands your issue.

Fauna189's Journey – From the Beginning to Today

Every step in fauna189's journey has been taken with careful consideration – not just for business growth, but to ensure the experience for Malaysian players keeps getting better.

2019
The founding of fauna189

The fauna189 founding team launched the platform with an initial focus on slots and Live Casino. The launch started with a curated selection of 50 games and an FPX online banking deposit system.

2020
Expansion into Sports Betting

Fauna189 launched its Sports Betting section covering EPL football and the Malaysia Super League. Within three months, membership doubled — Malaysian players warmly embraced a platform that truly understood local sport.

2021
Malaysian e-Wallet Integration

Fauna189 was among the first platforms to support Touch 'n Go eWallet and GrabPay as deposit methods. The move transformed how Malaysian players fund their accounts — simpler, faster and instantly familiar.

2022
100,000 Registered Members

Fauna189 reached the milestone of 100,000 registered members. A progressive jackpot was introduced across four tiers – Mini, Daily, Mega and Grand – giving players at every level a shot at life-changing wins.

2023
Full Mobile Optimisation

The fauna189 platform was fully upgraded for an optimal mobile experience. The partnership with Evolution Gaming was expanded to include over 50 live dealer tables. IPL cricket live streaming was also introduced.

2026–2026
500,000+ Members & Still Growing

Fauna189 now serves over 500,000 registered members across Malaysia. The game catalogue has grown to more than 500 titles. DuitNow, ShopeePay and Boost have been added as new payment methods.

Fauna189 Milestones & Recognition

Most Trusted Platform 2026 Chosen by the Malaysian player community
Malaysia's Best Bonuses Welcome bonus up to RM1,000
256-Bit SSL Verified Bank-grade data security
Best Mobile Platform Optimised for Android & iOS
Fastest Withdrawals 5–15 minutes via Malaysian e-wallets
500,000+ Active Members Malaysia's Largest Player Community

fauna189 by the Numbers

  • Over RM 50,000,000 paid out to winners throughout 2026
  • Largest jackpot ever won: RM 2,000,000
  • Average withdrawal time: 8 minutes via Touch 'n Go eWallet
  • 98.7% customer satisfaction rate based on 2026 survey
  • 50+ live dealer tables active 24 hours a day
  • 8,000+ concurrent active players during peak hours
256-bit SSL Encryption All personal data and financial transactions are protected with banking-grade encryption.
Third-Party Verified RNG All slots and RNG casino games are independently audited — outcomes are random and cannot be manipulated.
Player Funds Held in Segregated Accounts Member deposit funds are held in a separate account from fauna189's operating account — they cannot be used for company purposes.
24/7 Local Support Bahasa Malaysia-speaking support agents are available via live chat every day, including public holidays.

The Four Pillars of Trust at fauna189

This is the promise we make to every fauna189 member – not just a slogan, but a daily practice we hold ourselves to.

01
Transparency

All bonus terms, betting limits, RTP percentages and withdrawal policies are disclosed openly and clearly. fauna189 hides nothing in small print that's hard to read.

02
Fairness

Every game uses an independently audited RNG. Every player — new or veteran, casual or high-stakes — gets an equal chance on every spin or wager at fauna189.

03
Security

Your personal data is protected with the strongest SSL encryption available. Two-factor authentication is in place. Member funds are held in segregated accounts. Security is never compromised at fauna189.

04
Responsibility

Fauna189 provides a full suite of self-control tools – deposit limits, loss limits, session time reminders and account breaks. We take our responsibility towards the well-being of every player seriously.

The Team Behind fauna189

Fauna189 is built and operated by industry professionals with deep experience in technology, online entertainment and customer service.

Product & Technology Team
Platform & Development

The engineers and product managers who keep fauna189 running fast, stable and secure around the clock. This team is responsible for all platform updates and new features.

Customer Support Team
24/7 Customer Support

Our Bahasa Malaysia-speaking support agents are on hand to assist fauna189 members with any enquiry – from deposit issues to bonus questions – every day without exception.

Finance Team
Deposits & Withdrawals

Fauna189's finance team processes all deposits and withdrawals with precision and efficiency, ensuring that every ringgit you put in or take out is handled correctly and on time.

Security & Compliance Team
Security & Audits

Fauna189's security team monitors all platform activity 24/7 to detect and prevent fraud, unauthorised account access and any suspicious behaviour.

Fauna189 – More Than Just a Gaming Platform

When we set out to build fauna189, the first question we asked was not "what are the most popular games?" — it was "what do Malaysian players actually need?" After conversations with hundreds of players from Kuala Lumpur, Penang, Johor Bahru, Sabah and Sarawak, the answer was clear: a platform they could trust completely, easy to use in their own language, with payment methods they already use daily and fast help whenever something goes wrong.

Online entertainment platforms in Malaysia have long struggled with trust issues – and not without reason. Many operate without a clear licence, offer confusing bonus terms and drag out withdrawals for days with no explanation. fauna189 made the decision from day one to do things differently – with full transparency across every aspect of our operations, from how we calculate bonus rollovers to how we handle member complaints.

Integrating Touch 'n Go eWallet is one of the best decisions fauna189 has ever made. Malaysians already use TNG every day to pay tolls, buy groceries and transfer money – making it the most natural deposit method for an online entertainment platform. When we introduced TNG deposits in 2021, daily deposit volume more than doubled within a month. That told us something important: ease of access isn't just a nice-to-have feature – it's a core component of a great user experience.

Responsible gaming is a topic many platforms in this industry prefer to sidestep. fauna189 takes a different approach – we talk about it openly and provide tools that actually work. Daily deposit limits can be set directly from your account page and take effect immediately – no 24-hour waiting period like some platforms impose to give players time to second-guess themselves. A temporary account break can be activated in a single click. We believe that a responsible platform is ultimately a better platform – for players and for fauna189 alike.

Fauna189's game catalogue is designed to welcome players of every level. For newcomers who have never played at an online casino before, Dragon Tiger is the perfect starting point — just two choices, fast rounds, no complicated strategy to learn. For more experienced players who want a skill element, blackjack with basic strategy offers better odds and decisions you can influence. For slots fans who enjoy relaxed entertainment, Malaysian-themed titles like "Raya Bonanza" and "Lucky Durian Blast" deliver an experience that feels close to home.

Sports Betting at fauna189 adds an entirely different dimension of excitement for players who follow sport passionately. Watching an EPL football match while placing live bets on the next event — whether the next goal, a yellow card or a corner — transforms an ordinary viewing experience into something far more thrilling. fauna189 offers deep markets for football (Malaysia Super League, EPL, La Liga), cricket (IPL, ICC), badminton and esports — a category growing rapidly among Malaysia's younger generation.

Looking ahead, fauna189 continues to work hard on improving every aspect of the platform. We are developing a dedicated mobile app for Android and iOS that will deliver a smoother experience than a web browser. A new, more comprehensive loyalty programme is also in development, rewarding long-standing members with points redeemable for game credits, cash bonuses or exclusive prizes. We also continue to add new games from the world's leading providers every week, ensuring the fauna189 catalogue stays fresh and exciting.

At the end of the day, fauna189 is about community. It's about the 500,000 members who trust us with their leisure time, their money and their confidence. That trust is not something we take lightly. Every decision we make – from choosing game providers to setting withdrawal limits – is made with our players' best interests at heart. We're not perfect and we know it. But we are committed to always improving, always listening to player feedback and always working hard to be worthy of the Malaysian community's trust.

If you have not yet joined the fauna189 community, we invite you to register today. Sign-up takes under two minutes, the minimum deposit is just RM20 via any Malaysian e-wallet of your choice, and a welcome bonus of up to RM1,000 is waiting for you. Welcome to fauna189 — the online betting and casino platform truly made for Malaysian players.

Payment Methods at fauna189

Every Malaysian digital payment method you use daily can now be used for deposits and withdrawals at fauna189.

Touch 'n Go eWallet GrabPay DuitNow FPX Maybank2u CIMB Clicks Boost ShopeePay
Instant Deposit

Deposits are processed in seconds. Credits appear in your fauna189 account immediately once the transaction is confirmed by the payment provider.

Withdrawals in 5–15 Minutes

Winning withdrawals to a Malaysian e-wallet are processed in 5 to 15 minutes. There is no high minimum — RM20 is all you need to withdraw.

Secure Transactions

Every transaction on fauna189 is protected by 256-bit SSL encryption. Your bank card and e-wallet details are never stored on fauna189's servers.

Minimum Deposit RM20

Start with a minimum deposit as low as RM20. No large commitment needed to enjoy the full fauna189 platform experience.

Join the Community fauna189 Today

Over 500,000 Malaysian players are already part of the fauna189 community. Register for free, claim a welcome bonus of up to RM1,000 and begin your ultimate entertainment journey with a platform truly built for you.

Free to Register Minimum Deposit RM20 Bonus Up to RM1,000 Withdrawal in 15 Minutes
Responsible Gaming – fauna189's Commitment

Fauna189 takes responsible gaming seriously. All games and betting on our platform are intended for entertainment purposes only. Always set a budget limit before you play and never bet with money you cannot afford to lose.

Fauna189's self-control tools – including daily deposit limits, weekly loss limits, session time reminders, and account break or closure options – are available to all members from the account settings page. This platform is only for users aged 18 years and above. If you need assistance, please contact Talian Kasih 15999 for free.

Read the Responsible Gaming Guide
Bahasa Melayu